Frequently Asked Questions
Everything you need to know about parking with Best Value Car Parking Melbourne. Can't find what you're looking for? Contact our support team.
We recommend arriving at Best Value Car Parking at least 45 minutes before the time you need to be at the airport terminal. This ensures you have ample time for check-in, parking your vehicle, and catching our complimentary shuttle.
Our shuttle buses operate 24 hours a day, 7 days a week. Once the check-in is completed, one of our dedicated buses will take you directly to the terminal. On return, simply give us a call once you've collected your luggage.
Yes, security is our top priority. Our facility is monitored 24/7 by CCTV cameras, has high perimeter fencing, and is patrolled regularly by security staff.
Standard parking rates apply to sedans, hatchbacks, and standard SUVs. Larger vehicles such as long-wheelbase vans, trucks, or campervans may incur a surcharge. Please contact us at (03) 9068 4444 for an accurate quote.
You may cancel your Booking Period for affiliate car parks at any time up to 24 hours prior to your intended arrival at the Car Park and you will be entitled to a refund of the Cost paid by you less a $10 administration fee as may be charged by us for such cancellation. If you cancel your confirmed Booking Period for affiliate car parks less than 24 hours prior to your intended arrival there may be no refund, credit or adjustment of the Cost paid by you. No refunds will be issued for third party bookings websites
You may amend your Booking Period at any time up to the original booking period end date. Where the price for any amended Booking Period exceeds or is less than the Cost for your original confirmed Booking Period, you will be required to either pay the difference by credit card between these amounts or you will be refunded the difference between these amounts, as the case may be. If you cancel your confirmed Booking Period for affiliate car parks less than 24 hours prior to your intended arrival there may be no refund, credit or adjustment of the Cost paid by you. No refunds will be issued for third party bookings websites
Yes, for our Valet Parking service, you will need to leave your keys so we can park your car securely and have it ready for you upon return.
Absolutely! We offer various car detailing packages ranging from a simple exterior wash to a full interior and exterior detail. You can add these services to your booking during check-in.
Any delays or cancellations in your return flight we need minimum of 24 hours notice.
To accommodate any change in your return flight schedule, we need minimum of 24 hours notice.
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