Privacy Policy
Last updated: May 2024
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, vehicle registration, and booking details when you make a reservation through our website or contact us for services.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your parking reservations
- Send booking confirmations and updates via email and SMS
- Provide customer support and respond to inquiries
- Send promotional communications (only with your consent)
- Improve our services and website functionality
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services (such as sharing data with our payment processors) or as required by law.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.
6. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications at any time
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Best Value Car Parking
Phone: (03) 9068 4444
Email: info@bestvaluecarparking.com.au